Shipping policy

Shipping Policy

Processing Time

  • Orders are processed within [1-3 business days].
  • Custom or handmade items may require additional processing time (details will be provided on the product page).

Shipping Rates & Delivery Times

  • Shipping costs are calculated at checkout based on your location and the chosen shipping method.
  • Estimated delivery times:
    • Standard Shipping: [5-7 business days]
    • Expedited Shipping: [2-3 business days]
    • International Shipping: [7-14 business days] (Customs delays may apply.)

Order Tracking

  • Once your order ships, you will receive a confirmation email with tracking information to monitor your package’s progress.

Shipping Restrictions

  • We currently ship to [list regions/countries].
  • Unfortunately, we cannot ship to [mention any restricted areas, if applicable].

Lost or Damaged Packages

  • If your order arrives damaged, please contact us within [48 hours] of delivery with photos of the damaged item and packaging.
  • For lost packages, we recommend reaching out to the shipping carrier first, but we’re here to assist with further steps if needed.

Returns & Exchanges

  • Shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong or defective item).

Contact Us

  • For any shipping inquiries, email us at [your email address] or call us at 313-913-3826.