Shipping policy
Shipping Policy
Processing Time
- Orders are processed within [1-3 business days].
- Custom or handmade items may require additional processing time (details will be provided on the product page).
Shipping Rates & Delivery Times
- Shipping costs are calculated at checkout based on your location and the chosen shipping method.
- Estimated delivery times:
- Standard Shipping: [5-7 business days]
- Expedited Shipping: [2-3 business days]
- International Shipping: [7-14 business days] (Customs delays may apply.)
Order Tracking
- Once your order ships, you will receive a confirmation email with tracking information to monitor your package’s progress.
Shipping Restrictions
- We currently ship to [list regions/countries].
- Unfortunately, we cannot ship to [mention any restricted areas, if applicable].
Lost or Damaged Packages
- If your order arrives damaged, please contact us within [48 hours] of delivery with photos of the damaged item and packaging.
- For lost packages, we recommend reaching out to the shipping carrier first, but we’re here to assist with further steps if needed.
Returns & Exchanges
- Shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong or defective item).
Contact Us
- For any shipping inquiries, email us at [your email address] or call us at 313-913-3826.